Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 152 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) making up an answer (d) interrupting the asker
2. 2.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
4. 4.🔍 Which is the odd one out? (a) interrupting the asker (b) looking at everyone (c) rolling your eyes (d) a ten-minute answer
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
7. 7.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) arguing angrily (d) keeping answers short
8. 8.Which of these is a poor Q&A habit? (a) thanking the asker (b) looking at everyone (c) interrupting the asker (d) staying calm
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
11. 11.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) arguing angrily (d) thanking the asker
12. 12.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
13. 13.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
15. 15.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) say you will find out (c) laugh at the asker (d) make up an answer
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
17. 17.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
18. 18.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
19. 19.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
21. 21.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
22. 22.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) answer only friends (d) shout over them
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
24. 24.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) answering only friends (d) staying calm
25. 25.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
27. 27.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) making up an answer (d) a ten-minute answer
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
29. 29.🙋 While someone asks a question, you should… (a) interrupt them (b) listen till they finish (c) start packing up (d) look at your notes
30. 30.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) admitting you don’t know (d) thanking the asker
33. 33.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
34. 34.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
35. 35.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) making up an answer (d) looking at everyone
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped

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