Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 154 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) making up an answer (d) looking at everyone
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
5. 5.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) repeating the question (d) interrupting the asker
6. 6.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
8. 8.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) making up an answer
9. 9.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
11. 11.Which of these is a good Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) answering only friends (d) interrupting the asker
12. 12.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) thanking the asker
13. 13.🔍 Which is the odd one out? (a) keeping answers short (b) interrupting the asker (c) making up an answer (d) a ten-minute answer
14. 14.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
19. 19.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
21. 21.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) rolling your eyes (d) thanking the asker
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
24. 24.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) answering only friends (d) staying calm
26. 26.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
27. 27.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
28. 28.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
30. 30.🔍 Which is the odd one out? (a) thanking the asker (b) staying calm (c) repeating the question (d) a ten-minute answer
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
34. 34.Which of these is a good Q&A habit? (a) a ten-minute answer (b) keeping answers short (c) rolling your eyes (d) interrupting the asker
35. 35.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) looking at everyone (d) answering only friends
36. 36.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
37. 37.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
39. 39.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) pretend you heard (d) walk away
40. 40.🙋 What does “Q&A” stand for? (a) questions and answers (b) quiz and award (c) quick and amazing (d) queue and arrive

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