Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 155 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”
2. 2.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
3. 3.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
6. 6.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) questions and answers (d) queue and arrive
7. 7.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) answering only friends (d) keeping answers short
8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) thanking the asker (d) rolling your eyes
9. 9.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
11. 11.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
15. 15.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
17. 17.🔍 Which is the odd one out? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) admitting you don’t know
18. 18.🔍 Which is the odd one out? (a) arguing angrily (b) keeping answers short (c) admitting you don’t know (d) thanking the asker
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
21. 21.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) arguing angrily (d) making up an answer
22. 22.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
23. 23.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) repeating the question (d) thanking the asker
24. 24.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) looking at everyone (d) arguing angrily
25. 25.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) making up an answer (d) arguing angrily
26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
28. 28.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
30. 30.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) repeating the question (d) thanking the asker
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
34. 34.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) rolling your eyes (d) admitting you don’t know
36. 36.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
37. 37.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) walk away (d) guess and answer
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
40. 40.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) interrupting the asker (d) a ten-minute answer

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