Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 156 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
3. 3.Which of these is a good Q&A habit? (a) interrupting the asker (b) repeating the question (c) arguing angrily (d) rolling your eyes
4. 4.Which of these is a poor Q&A habit? (a) looking at everyone (b) admitting you don’t know (c) making up an answer (d) repeating the question
5. 5.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
6. 6.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) make up an answer (d) ignore the question
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
8. 8.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
9. 9.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
10. 10.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
12. 12.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) a ten-minute answer (d) staying calm
16. 16.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
19. 19.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) repeating the question (d) staying calm
20. 20.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Wasn’t it obvious?”
21. 21.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) making up an answer (d) repeating the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
23. 23.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
24. 24.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
25. 25.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
27. 27.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) repeating the question (d) rolling your eyes
29. 29.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
31. 31.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
32. 32.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) admitting you don’t know (d) answering only friends
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
34. 34.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) looking at everyone (b) admitting you don’t know (c) keeping answers short (d) interrupting the asker
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
38. 38.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) thanking the asker (d) a ten-minute answer
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
40. 40.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) repeating the question (d) arguing angrily

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