Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 16 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
2. 2.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
4. 4.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.Which of these is a poor Q&A habit? (a) keeping answers short (b) admitting you don’t know (c) staying calm (d) interrupting the asker
7. 7.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
8. 8.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
9. 9.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) thanking the asker (d) arguing angrily
10. 10.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) arguing angrily (d) staying calm
13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
14. 14.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) making up an answer (d) staying calm
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
16. 16.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) keeping answers short (d) interrupting the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
20. 20.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) making up an answer (d) arguing angrily
22. 22.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) laugh at the asker (c) make up an answer (d) ignore the question
23. 23.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
26. 26.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) thanking the asker (d) arguing angrily
27. 27.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
28. 28.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) interrupt them (d) start packing up
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) making up an answer
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
31. 31.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
32. 32.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
34. 34.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) staying calm (d) a ten-minute answer
35. 35.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
37. 37.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
40. 40.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard

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