Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
- 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 3.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 4.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) interrupting the asker (d) answering only friends
- 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
- 6.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
- 7.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
- 8.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) staying calm (d) looking at everyone
- 9.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
- 10.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) staying calm (d) thanking the asker
- 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 12.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
- 13.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
- 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
- 15.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
- 16.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
- 17.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
- 18.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
- 19.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
- 20.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
- 21.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
- 22.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
- 23.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
- 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
- 25.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) looking at everyone
- 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
- 27.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
- 28.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) repeating the question (d) a ten-minute answer
- 29.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
- 30.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
- 31.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) thanking the asker (d) looking at everyone
- 32.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) thanking the asker
- 33.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
- 34.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
- 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
- 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
- 37.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) looking at everyone (d) a ten-minute answer
- 38.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 39.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) admitting you don’t know
- 40.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
Answer key
- take them one by one
- answer briefly
- thank the asker
- keeping answers short
- False
- listen to the question
- True
- interrupting the asker
- questions and answers
- arguing angrily
- a polite reply
- listen to the question
- listen to the question
- False
- a good Q&A habit
- False
- thank the asker
- a good Q&A habit
- listen to the question
- politely ask again
- listen to the question
- a poor Q&A habit
- say you will find out
- an impolite reply
- looking at everyone
- a good Q&A habit
- False
- repeating the question
- a good Q&A habit
- False
- making up an answer
- interrupting the asker
- a poor Q&A habit
- a good Q&A habit
- an impolite reply
- an impolite reply
- a ten-minute answer
- thank the asker
- admitting you don’t know
- True
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