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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 17 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
  2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  3. 3.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  4. 4.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) interrupting the asker (d) answering only friends
  5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
  6. 6.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  7. 7.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
  8. 8.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) staying calm (d) looking at everyone
  9. 9.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
  10. 10.🔍 Which is the odd one out? (a) keeping answers short (b) arguing angrily (c) staying calm (d) thanking the asker
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
  12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  13. 13.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  14. 14.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  15. 15.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  16. 16.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  17. 17.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  18. 18.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  19. 19.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  20. 20.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
  21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  22. 22.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  23. 23.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
  24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  25. 25.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) looking at everyone
  26. 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  27. 27.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) repeating the question (d) a ten-minute answer
  29. 29.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  30. 30.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
  31. 31.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) thanking the asker (d) looking at everyone
  32. 32.Which of these is a poor Q&A habit? (a) repeating the question (b) interrupting the asker (c) looking at everyone (d) thanking the asker
  33. 33.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
  34. 34.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  37. 37.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) looking at everyone (d) a ten-minute answer
  38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  39. 39.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) admitting you don’t know
  40. 40.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True

Answer key

  1. take them one by one
  2. answer briefly
  3. thank the asker
  4. keeping answers short
  5. False
  6. listen to the question
  7. True
  8. interrupting the asker
  9. questions and answers
  10. arguing angrily
  11. a polite reply
  12. listen to the question
  13. listen to the question
  14. False
  15. a good Q&A habit
  16. False
  17. thank the asker
  18. a good Q&A habit
  19. listen to the question
  20. politely ask again
  21. listen to the question
  22. a poor Q&A habit
  23. say you will find out
  24. an impolite reply
  25. looking at everyone
  26. a good Q&A habit
  27. False
  28. repeating the question
  29. a good Q&A habit
  30. False
  31. making up an answer
  32. interrupting the asker
  33. a poor Q&A habit
  34. a good Q&A habit
  35. an impolite reply
  36. an impolite reply
  37. a ten-minute answer
  38. thank the asker
  39. admitting you don’t know
  40. True

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