Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 161 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) thanking the asker (d) answering only friends
2. 2.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Does that help?”
3. 3.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
4. 4.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
6. 6.🔍 Which is the odd one out? (a) looking at everyone (b) rolling your eyes (c) making up an answer (d) a ten-minute answer
7. 7.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
8. 8.Which of these is a good Q&A habit? (a) looking at everyone (b) making up an answer (c) interrupting the asker (d) answering only friends
9. 9.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
14. 14.Which of these is a good Q&A habit? (a) interrupting the asker (b) staying calm (c) arguing angrily (d) rolling your eyes
15. 15.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
19. 19.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) making up an answer (d) thanking the asker
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
21. 21.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) interrupting the asker
22. 22.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) a ten-minute answer (d) admitting you don’t know
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
25. 25.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
27. 27.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
29. 29.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) make up an answer (d) say you will find out
31. 31.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) answering only friends (d) keeping answers short
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
33. 33.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) repeating the question (d) a ten-minute answer
34. 34.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) interrupting the asker (d) repeating the question
35. 35.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit

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