Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 162 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
2. 2.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
3. 3.🔍 Which is the odd one out? (a) a ten-minute answer (b) staying calm (c) interrupting the asker (d) arguing angrily
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
6. 6.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
7. 7.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
8. 8.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
9. 9.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) start packing up (d) listen till they finish
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
11. 11.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
15. 15.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) looking at everyone (d) admitting you don’t know
16. 16.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
17. 17.Which of these is a poor Q&A habit? (a) answering only friends (b) repeating the question (c) keeping answers short (d) admitting you don’t know
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
20. 20.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) staying calm (d) repeating the question
21. 21.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) repeating the question (d) a ten-minute answer
23. 23.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
26. 26.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) thanking the asker (d) arguing angrily
28. 28.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
29. 29.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
32. 32.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🔍 Which is the odd one out? (a) repeating the question (b) making up an answer (c) keeping answers short (d) staying calm
34. 34.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) staying calm (d) repeating the question
35. 35.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
36. 36.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) keeping answers short (d) making up an answer
38. 38.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) arguing angrily (d) staying calm
39. 39.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) keeping answers short (d) making up an answer
40. 40.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit

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