Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 164 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
3. 3.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
6. 6.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
8. 8.🔍 Which is the odd one out? (a) thanking the asker (b) a ten-minute answer (c) rolling your eyes (d) interrupting the asker
9. 9.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quick and amazing (d) quiz and award
10. 10.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
13. 13.Which of these is a good Q&A habit? (a) making up an answer (b) keeping answers short (c) answering only friends (d) arguing angrily
14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
16. 16.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
17. 17.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
19. 19.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) staying calm (d) repeating the question
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
21. 21.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) looking at everyone
22. 22.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) interrupting the asker (d) repeating the question
23. 23.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
24. 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
26. 26.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
27. 27.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) rolling your eyes (d) arguing angrily
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
29. 29.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) staying calm (d) answering only friends
30. 30.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
32. 32.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) looking at everyone (d) arguing angrily
33. 33.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) a ten-minute answer (d) making up an answer
34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
35. 35.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
38. 38.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
40. 40.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) keeping answers short (d) rolling your eyes

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