Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 165 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
2. 2.🔍 Which is the odd one out? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) answering only friends
3. 3.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
4. 4.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) keeping answers short (d) arguing angrily
5. 5.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) politely ask again (c) walk away (d) pretend you heard
6. 6.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
11. 11.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
13. 13.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
14. 14.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
15. 15.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
17. 17.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
18. 18.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
20. 20.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) interrupting the asker (d) making up an answer
22. 22.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) admitting you don’t know (d) staying calm
24. 24.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
26. 26.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) keeping answers short
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
28. 28.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) ignore them all (d) shout over them
29. 29.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) rolling your eyes (d) keeping answers short
31. 31.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
33. 33.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) arguing angrily (d) thanking the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
35. 35.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
36. 36.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) looking at everyone (d) thanking the asker
39. 39.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) interrupting the asker (d) arguing angrily
40. 40.Which of these is a poor Q&A habit? (a) staying calm (b) making up an answer (c) looking at everyone (d) admitting you don’t know

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