Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 166 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
2. 2.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
3. 3.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🔍 Which is the odd one out? (a) a ten-minute answer (b) repeating the question (c) staying calm (d) thanking the asker
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
6. 6.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) repeating the question (d) rolling your eyes
7. 7.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) answering only friends (d) thanking the asker
9. 9.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
10. 10.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
11. 11.🔍 Which is the odd one out? (a) making up an answer (b) looking at everyone (c) staying calm (d) thanking the asker
12. 12.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
13. 13.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
15. 15.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) admitting you don’t know
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
17. 17.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
18. 18.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
19. 19.🔍 Which is the odd one out? (a) rolling your eyes (b) looking at everyone (c) arguing angrily (d) answering only friends
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
21. 21.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
22. 22.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) answering only friends
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
29. 29.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) keeping answers short (d) repeating the question
30. 30.Which of these is a poor Q&A habit? (a) staying calm (b) arguing angrily (c) looking at everyone (d) keeping answers short
31. 31.Which of these is a good Q&A habit? (a) interrupting the asker (b) rolling your eyes (c) keeping answers short (d) answering only friends
32. 32.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) repeating the question (d) answering only friends
33. 33.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) a ten-minute answer (d) staying calm
34. 34.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) repeating the question (d) a ten-minute answer
37. 37.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) looking at everyone
38. 38.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
39. 39.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) arguing angrily (d) admitting you don’t know
40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit

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