Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 169 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) a ten-minute answer (d) looking at everyone
2. 2.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) look at your notes (d) listen till they finish
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
4. 4.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) a ten-minute answer (d) answering only friends
5. 5.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) thanking the asker (d) keeping answers short
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) staying calm (d) rolling your eyes
10. 10.Which of these is a poor Q&A habit? (a) keeping answers short (b) arguing angrily (c) staying calm (d) repeating the question
11. 11.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
12. 12.🙋 You don’t know the answer to a question. What is best? (a) say you will find out (b) ignore the question (c) make up an answer (d) laugh at the asker
13. 13.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
14. 14.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
15. 15.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) rolling your eyes (d) answering only friends
16. 16.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
17. 17.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
18. 18.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) arguing angrily (d) repeating the question
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
20. 20.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
21. 21.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) repeating the question (d) rolling your eyes
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
24. 24.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
25. 25.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.Which of these is a good Q&A habit? (a) rolling your eyes (b) making up an answer (c) thanking the asker (d) a ten-minute answer
29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
31. 31.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) repeating the question (d) staying calm
32. 32.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
33. 33.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) interrupting the asker (d) keeping answers short
34. 34.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) making up an answer (d) looking at everyone
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
38. 38.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) admitting you don’t know (d) arguing angrily

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