Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 170 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
2. 2.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
3. 3.Which of these is a poor Q&A habit? (a) interrupting the asker (b) keeping answers short (c) repeating the question (d) admitting you don’t know
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
5. 5.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
7. 7.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
8. 8.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
10. 10.🔍 Which is the odd one out? (a) rolling your eyes (b) admitting you don’t know (c) looking at everyone (d) repeating the question
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
13. 13.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
14. 14.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
16. 16.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
17. 17.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) a ten-minute answer (d) looking at everyone
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
19. 19.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
21. 21.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
23. 23.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
24. 24.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
26. 26.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) keeping answers short (d) repeating the question
28. 28.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) interrupting the asker (d) answering only friends
30. 30.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
31. 31.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) looking at everyone (d) answering only friends
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
33. 33.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) making up an answer (d) staying calm
34. 34.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) staying calm (d) answering only friends
35. 35.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
36. 36.Which of these is a good Q&A habit? (a) interrupting the asker (b) keeping answers short (c) making up an answer (d) a ten-minute answer
37. 37.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) keeping answers short (d) thanking the asker
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
39. 39.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again

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