Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
- 2.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
- 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
- 4.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
- 5.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) staying calm (d) rolling your eyes
- 6.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
- 7.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
- 8.Which of these is a good Q&A habit? (a) arguing angrily (b) interrupting the asker (c) answering only friends (d) staying calm
- 9.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
- 10.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
- 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
- 12.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
- 13.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) keeping answers short (d) arguing angrily
- 14.🔍 Which is the odd one out? (a) a ten-minute answer (b) keeping answers short (c) admitting you don’t know (d) thanking the asker
- 15.Which of these is a good Q&A habit? (a) repeating the question (b) answering only friends (c) making up an answer (d) interrupting the asker
- 16.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
- 17.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
- 18.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
- 19.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
- 20.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) keeping answers short (d) arguing angrily
- 21.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
- 22.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
- 23.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
- 24.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
- 26.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
- 27.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) a ten-minute answer (d) looking at everyone
- 28.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
- 29.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) making up an answer (c) repeating the question (d) staying calm
- 30.Which of these is a good Q&A habit? (a) rolling your eyes (b) looking at everyone (c) arguing angrily (d) interrupting the asker
- 31.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
- 32.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) keeping answers short (d) answering only friends
- 33.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
- 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
- 35.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
- 36.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
- 37.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 38.🔍 Which is the odd one out? (a) admitting you don’t know (b) repeating the question (c) thanking the asker (d) interrupting the asker
- 39.Which of these is a good Q&A habit? (a) answering only friends (b) making up an answer (c) rolling your eyes (d) thanking the asker
- 40.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) staying calm (d) answering only friends
Answer key
- questions and answers
- True
- a poor Q&A habit
- take them one by one
- rolling your eyes
- listen to the question
- a good Q&A habit
- staying calm
- politely ask again
- say you will find out
- a polite reply
- True
- keeping answers short
- a ten-minute answer
- repeating the question
- False
- an impolite reply
- False
- True
- keeping answers short
- False
- False
- an impolite reply
- thank the asker
- a polite reply
- True
- a ten-minute answer
- a poor Q&A habit
- making up an answer
- looking at everyone
- thank the asker
- answering only friends
- a good Q&A habit
- listen to the question
- a polite reply
- a poor Q&A habit
- answer briefly
- interrupting the asker
- thanking the asker
- answering only friends
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