Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 174 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) interrupt them (d) look at your notes
2. 2.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
4. 4.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
6. 6.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) repeating the question (d) thanking the asker
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
9. 9.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
10. 10.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) arguing angrily (d) keeping answers short
11. 11.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) looking at everyone
12. 12.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
13. 13.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) say you will find out (d) laugh at the asker
14. 14.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
16. 16.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) admitting you don’t know
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
18. 18.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🔍 Which is the odd one out? (a) rolling your eyes (b) staying calm (c) interrupting the asker (d) a ten-minute answer
20. 20.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) admitting you don’t know (d) looking at everyone
21. 21.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
22. 22.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
30. 30.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
31. 31.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
32. 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
33. 33.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
34. 34.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) admitting you don’t know (d) interrupting the asker
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
37. 37.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) keeping answers short (d) admitting you don’t know
38. 38.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.Which of these is a poor Q&A habit? (a) repeating the question (b) making up an answer (c) staying calm (d) keeping answers short
40. 40.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True

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