Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 175 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
2. 2.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) interrupting the asker
4. 4.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.Which of these is a good Q&A habit? (a) rolling your eyes (b) admitting you don’t know (c) making up an answer (d) interrupting the asker
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
7. 7.Which of these is a good Q&A habit? (a) arguing angrily (b) thanking the asker (c) rolling your eyes (d) making up an answer
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
9. 9.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
12. 12.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
13. 13.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) ignore the question (d) say you will find out
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
15. 15.🔍 Which is the odd one out? (a) thanking the asker (b) answering only friends (c) repeating the question (d) looking at everyone
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) a ten-minute answer (d) interrupting the asker
18. 18.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
22. 22.Which of these is a good Q&A habit? (a) repeating the question (b) rolling your eyes (c) interrupting the asker (d) answering only friends
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
26. 26.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) arguing angrily (d) a ten-minute answer
27. 27.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.Which of these is a poor Q&A habit? (a) repeating the question (b) making up an answer (c) staying calm (d) looking at everyone
29. 29.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
30. 30.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
31. 31.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) looking at everyone (d) arguing angrily
32. 32.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) making up an answer (b) admitting you don’t know (c) interrupting the asker (d) rolling your eyes
34. 34.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) staying calm (d) thanking the asker
35. 35.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
38. 38.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
39. 39.Which of these is a good Q&A habit? (a) looking at everyone (b) arguing angrily (c) answering only friends (d) rolling your eyes
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply

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