Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 176 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
2. 2.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
3. 3.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
5. 5.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
7. 7.Which of these is a good Q&A habit? (a) a ten-minute answer (b) arguing angrily (c) rolling your eyes (d) looking at everyone
8. 8.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) guess and answer (d) walk away
9. 9.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) repeating the question (d) answering only friends
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
11. 11.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) keeping answers short (d) looking at everyone
12. 12.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) staying calm (d) making up an answer
13. 13.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) keeping answers short (d) making up an answer
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
15. 15.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) keeping answers short (d) arguing angrily
17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) keeping answers short (d) a ten-minute answer
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
19. 19.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
20. 20.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
21. 21.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) repeating the question (d) answering only friends
22. 22.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) keeping answers short (d) interrupting the asker
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
24. 24.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
25. 25.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
28. 28.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
29. 29.🔍 Which is the odd one out? (a) staying calm (b) a ten-minute answer (c) repeating the question (d) admitting you don’t know
30. 30.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
32. 32.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) making up an answer (d) staying calm
33. 33.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
34. 34.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
35. 35.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
36. 36.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
37. 37.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Any more silly ones?”
38. 38.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) answering only friends (d) repeating the question
39. 39.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
40. 40.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit

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