Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 178 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
2. 2.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) making up an answer (d) thanking the asker
3. 3.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) arguing angrily (d) staying calm
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
7. 7.🔍 Which is the odd one out? (a) admitting you don’t know (b) staying calm (c) keeping answers short (d) rolling your eyes
8. 8.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) a ten-minute answer (d) answering only friends
9. 9.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
10. 10.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) interrupting the asker (d) thanking the asker
11. 11.Which of these is a poor Q&A habit? (a) keeping answers short (b) rolling your eyes (c) thanking the asker (d) looking at everyone
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
13. 13.Which of these is a poor Q&A habit? (a) repeating the question (b) thanking the asker (c) staying calm (d) a ten-minute answer
14. 14.Which of these is a poor Q&A habit? (a) interrupting the asker (b) looking at everyone (c) admitting you don’t know (d) repeating the question
15. 15.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
16. 16.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
17. 17.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) rolling your eyes (d) admitting you don’t know
18. 18.Which of these is a good Q&A habit? (a) making up an answer (b) answering only friends (c) arguing angrily (d) staying calm
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) repeating the question (d) keeping answers short
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
24. 24.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
26. 26.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
28. 28.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
29. 29.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
30. 30.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
31. 31.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) repeating the question (d) keeping answers short
32. 32.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) walk away (d) pretend you heard
35. 35.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🔍 Which is the odd one out? (a) admitting you don’t know (b) answering only friends (c) making up an answer (d) interrupting the asker
37. 37.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
38. 38.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) a ten-minute answer (b) arguing angrily (c) rolling your eyes (d) looking at everyone
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker

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