Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 179 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
2. 2.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
4. 4.Which of these is a good Q&A habit? (a) answering only friends (b) staying calm (c) making up an answer (d) a ten-minute answer
5. 5.🔍 Which is the odd one out? (a) arguing angrily (b) admitting you don’t know (c) rolling your eyes (d) making up an answer
6. 6.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
8. 8.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
11. 11.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
12. 12.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) take them one by one (c) shout over them (d) ignore them all
13. 13.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
14. 14.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) guess and answer (c) pretend you heard (d) walk away
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) thanking the asker (d) repeating the question
20. 20.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
21. 21.Which of these is a poor Q&A habit? (a) interrupting the asker (b) keeping answers short (c) repeating the question (d) thanking the asker
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
24. 24.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
25. 25.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) looking at everyone (d) arguing angrily
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
29. 29.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) queue and arrive (d) quiz and award
30. 30.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) thanking the asker (d) a ten-minute answer
31. 31.Which of these is a poor Q&A habit? (a) staying calm (b) answering only friends (c) looking at everyone (d) admitting you don’t know
32. 32.Which of these is a poor Q&A habit? (a) rolling your eyes (b) repeating the question (c) looking at everyone (d) staying calm
33. 33.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) repeating the question (d) making up an answer
34. 34.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) staying calm (d) a ten-minute answer
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
37. 37.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) thanking the asker (d) repeating the question
39. 39.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
40. 40.True or false: “Ask someone else.” is a polite reply. (a) False (b) True

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