Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 180 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) pretend you heard (c) walk away (d) guess and answer
3. 3.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) answering only friends (d) making up an answer
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
5. 5.🔍 Which is the odd one out? (a) answering only friends (b) arguing angrily (c) rolling your eyes (d) repeating the question
6. 6.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) admitting you don’t know (d) rolling your eyes
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
10. 10.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) thanking the asker (d) staying calm
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🔍 Which is the odd one out? (a) interrupting the asker (b) admitting you don’t know (c) making up an answer (d) rolling your eyes
14. 14.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) arguing angrily (d) repeating the question
15. 15.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) repeating the question (b) thanking the asker (c) answering only friends (d) admitting you don’t know
17. 17.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
18. 18.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
19. 19.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
21. 21.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
22. 22.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
23. 23.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
24. 24.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
26. 26.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Wasn’t it obvious?”
27. 27.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
29. 29.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
31. 31.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
32. 32.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) keeping answers short (d) interrupting the asker
34. 34.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.🔍 Which is the odd one out? (a) arguing angrily (b) thanking the asker (c) making up an answer (d) a ten-minute answer
36. 36.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
39. 39.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
40. 40.🔍 Which is the odd one out? (a) making up an answer (b) staying calm (c) admitting you don’t know (d) repeating the question

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