Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 183 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
2. 2.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) making up an answer (b) thanking the asker (c) answering only friends (d) arguing angrily
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
7. 7.🙋 While someone asks a question, you should… (a) start packing up (b) look at your notes (c) interrupt them (d) listen till they finish
8. 8.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) keeping answers short (d) making up an answer
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
10. 10.Which of these is a good Q&A habit? (a) arguing angrily (b) making up an answer (c) a ten-minute answer (d) staying calm
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
14. 14.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
15. 15.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
16. 16.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) admitting you don’t know (d) a ten-minute answer
17. 17.Which of these is a poor Q&A habit? (a) staying calm (b) rolling your eyes (c) keeping answers short (d) looking at everyone
18. 18.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
19. 19.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
21. 21.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) interrupting the asker (d) repeating the question
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
26. 26.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) answering only friends (d) arguing angrily
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
28. 28.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
29. 29.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) answering only friends (d) rolling your eyes
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
31. 31.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
33. 33.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) politely ask again (c) guess and answer (d) walk away
34. 34.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) arguing angrily (d) looking at everyone
35. 35.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) interrupting the asker (d) thanking the asker
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
37. 37.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) rolling your eyes (d) interrupting the asker
39. 39.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
40. 40.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True

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