Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 184 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
2. 2.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
4. 4.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
5. 5.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) looking at everyone (d) admitting you don’t know
6. 6.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) making up an answer (d) rolling your eyes
7. 7.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
8. 8.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) making up an answer (d) interrupting the asker
9. 9.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) making up an answer (d) answering only friends
10. 10.Which of these is a good Q&A habit? (a) interrupting the asker (b) a ten-minute answer (c) repeating the question (d) answering only friends
11. 11.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) say you will find out (d) laugh at the asker
12. 12.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
13. 13.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) admitting you don’t know (d) answering only friends
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
17. 17.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) making up an answer (d) repeating the question
18. 18.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
20. 20.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
21. 21.🔍 Which is the odd one out? (a) a ten-minute answer (b) looking at everyone (c) interrupting the asker (d) making up an answer
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
23. 23.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
25. 25.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) staying calm (d) making up an answer
28. 28.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
29. 29.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
30. 30.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) pretend you heard (d) politely ask again
31. 31.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
33. 33.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
34. 34.Which of these is a good Q&A habit? (a) admitting you don’t know (b) interrupting the asker (c) rolling your eyes (d) arguing angrily
35. 35.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
37. 37.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
38. 38.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
39. 39.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
40. 40.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) rolling your eyes

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