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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 188 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
  2. 2.🔍 Which is the odd one out? (a) looking at everyone (b) staying calm (c) keeping answers short (d) rolling your eyes
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  5. 5.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
  6. 6.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  7. 7.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) shout over them (c) answer only friends (d) take them one by one
  8. 8.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) thanking the asker (d) arguing angrily
  9. 9.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) making up an answer
  10. 10.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  12. 12.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
  13. 13.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
  14. 14.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  15. 15.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  16. 16.🔍 Which is the odd one out? (a) admitting you don’t know (b) rolling your eyes (c) interrupting the asker (d) arguing angrily
  17. 17.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) thanking the asker (d) a ten-minute answer
  18. 18.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
  19. 19.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
  20. 20.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  21. 21.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) keeping answers short (d) interrupting the asker
  22. 22.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  23. 23.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  24. 24.🔍 Which is the odd one out? (a) interrupting the asker (b) staying calm (c) making up an answer (d) answering only friends
  25. 25.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
  26. 26.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
  27. 27.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  28. 28.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) keeping answers short (d) thanking the asker
  29. 29.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) True (b) False
  30. 30.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
  31. 31.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
  32. 32.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
  33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  34. 34.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
  35. 35.🙋 What does “Q&A” stand for? (a) questions and answers (b) queue and arrive (c) quiz and award (d) quick and amazing
  36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  37. 37.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) answering only friends (d) staying calm
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
  39. 39.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply

Answer key

  1. an impolite reply
  2. rolling your eyes
  3. an impolite reply
  4. a polite reply
  5. False
  6. an impolite reply
  7. take them one by one
  8. arguing angrily
  9. making up an answer
  10. True
  11. an impolite reply
  12. a poor Q&A habit
  13. a good Q&A habit
  14. False
  15. False
  16. admitting you don’t know
  17. a ten-minute answer
  18. listen till they finish
  19. repeating the question
  20. answer briefly
  21. interrupting the asker
  22. False
  23. thank the asker
  24. staying calm
  25. True
  26. “Does that help?”
  27. False
  28. answering only friends
  29. True
  30. say you will find out
  31. True
  32. True
  33. thank the asker
  34. politely ask again
  35. questions and answers
  36. listen to the question
  37. staying calm
  38. a polite reply
  39. True
  40. an impolite reply

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