Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 189 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
2. 2.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
4. 4.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
6. 6.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
8. 8.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
9. 9.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
11. 11.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
12. 12.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
14. 14.🔍 Which is the odd one out? (a) thanking the asker (b) admitting you don’t know (c) keeping answers short (d) interrupting the asker
15. 15.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) keeping answers short (d) a ten-minute answer
16. 16.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.Which of these is a poor Q&A habit? (a) making up an answer (b) thanking the asker (c) repeating the question (d) keeping answers short
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
21. 21.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) pretend you heard (d) politely ask again
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
23. 23.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
24. 24.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) thanking the asker (d) arguing angrily
25. 25.Which of these is a poor Q&A habit? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) rolling your eyes
26. 26.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.Which of these is a poor Q&A habit? (a) arguing angrily (b) repeating the question (c) keeping answers short (d) admitting you don’t know
28. 28.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) admitting you don’t know (d) arguing angrily
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
31. 31.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
33. 33.Which of these is a good Q&A habit? (a) rolling your eyes (b) thanking the asker (c) arguing angrily (d) interrupting the asker
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
35. 35.🔍 Which is the odd one out? (a) arguing angrily (b) making up an answer (c) answering only friends (d) staying calm
36. 36.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
37. 37.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
38. 38.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
40. 40.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Happy now?”

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