Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 190 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
3. 3.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
5. 5.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
6. 6.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) admitting you don’t know (d) thanking the asker
8. 8.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) arguing angrily
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
10. 10.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
13. 13.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Any more silly ones?” (c) “Wasn’t it obvious?” (d) “Happy now?”
14. 14.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) rolling your eyes (d) answering only friends
15. 15.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) queue and arrive (d) questions and answers
16. 16.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
18. 18.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) a ten-minute answer (d) repeating the question
19. 19.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) guess and answer (d) politely ask again
20. 20.🔍 Which is the odd one out? (a) admitting you don’t know (b) looking at everyone (c) making up an answer (d) staying calm
21. 21.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
22. 22.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
23. 23.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
25. 25.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) take them one by one (d) answer only friends
26. 26.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
27. 27.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
29. 29.🔍 Which is the odd one out? (a) arguing angrily (b) answering only friends (c) rolling your eyes (d) staying calm
30. 30.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
31. 31.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
33. 33.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
34. 34.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
35. 35.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.🔍 Which is the odd one out? (a) staying calm (b) rolling your eyes (c) thanking the asker (d) repeating the question
37. 37.🔍 Which is the odd one out? (a) a ten-minute answer (b) answering only friends (c) interrupting the asker (d) thanking the asker
38. 38.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
40. 40.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped

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