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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 191 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
  2. 2.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
  3. 3.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
  4. 4.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
  5. 5.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
  6. 6.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  8. 8.🙋 What does “Q&A” stand for? (a) quiz and award (b) queue and arrive (c) questions and answers (d) quick and amazing
  9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  10. 10.Which of these is a poor Q&A habit? (a) looking at everyone (b) rolling your eyes (c) staying calm (d) thanking the asker
  11. 11.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
  12. 12.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) keeping answers short (d) rolling your eyes
  13. 13.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
  14. 14.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) staying calm (d) thanking the asker
  15. 15.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  17. 17.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) arguing angrily (d) staying calm
  18. 18.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  19. 19.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) rolling your eyes (d) answering only friends
  20. 20.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) make up an answer (c) say you will find out (d) ignore the question
  21. 21.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
  22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  24. 24.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) interrupting the asker (d) staying calm
  25. 25.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) arguing angrily (d) looking at everyone
  26. 26.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  27. 27.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) staying calm (d) repeating the question
  28. 28.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  29. 29.Which of these is a poor Q&A habit? (a) keeping answers short (b) thanking the asker (c) answering only friends (d) staying calm
  30. 30.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) shout over them (d) answer only friends
  31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  32. 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
  33. 33.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  34. 34.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  35. 35.🔍 Which is the odd one out? (a) a ten-minute answer (b) interrupting the asker (c) arguing angrily (d) looking at everyone
  36. 36.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
  37. 37.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
  39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply

Answer key

  1. an impolite reply
  2. True
  3. a poor Q&A habit
  4. a good Q&A habit
  5. True
  6. a poor Q&A habit
  7. an impolite reply
  8. questions and answers
  9. an impolite reply
  10. rolling your eyes
  11. True
  12. keeping answers short
  13. a good Q&A habit
  14. interrupting the asker
  15. False
  16. an impolite reply
  17. arguing angrily
  18. False
  19. thanking the asker
  20. say you will find out
  21. True
  22. an impolite reply
  23. answer briefly
  24. staying calm
  25. arguing angrily
  26. listen to the question
  27. interrupting the asker
  28. False
  29. answering only friends
  30. take them one by one
  31. listen to the question
  32. False
  33. False
  34. listen to the question
  35. looking at everyone
  36. a poor Q&A habit
  37. a good Q&A habit
  38. a polite reply
  39. listen to the question
  40. a polite reply

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