Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 194 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
3. 3.🔍 Which is the odd one out? (a) admitting you don’t know (b) thanking the asker (c) a ten-minute answer (d) repeating the question
4. 4.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) arguing angrily (d) looking at everyone
5. 5.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
6. 6.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) looking at everyone (d) answering only friends
8. 8.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
9. 9.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
10. 10.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
11. 11.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
13. 13.Which of these is a good Q&A habit? (a) admitting you don’t know (b) arguing angrily (c) making up an answer (d) a ten-minute answer
14. 14.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) thanking the asker (c) arguing angrily (d) repeating the question
15. 15.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) admitting you don’t know (d) staying calm
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
17. 17.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
19. 19.Which of these is a good Q&A habit? (a) looking at everyone (b) making up an answer (c) rolling your eyes (d) answering only friends
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
22. 22.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) thanking the asker (d) answering only friends
23. 23.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) thanking the asker (d) interrupting the asker
24. 24.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
27. 27.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) repeating the question (b) staying calm (c) keeping answers short (d) making up an answer
29. 29.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
30. 30.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
31. 31.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
32. 32.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
33. 33.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
34. 34.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) answering only friends (d) staying calm
35. 35.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) admitting you don’t know (d) arguing angrily
38. 38.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) rolling your eyes (d) staying calm
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
40. 40.Which of these is a poor Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) staying calm (d) admitting you don’t know

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