Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 197 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
2. 2.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
3. 3.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
5. 5.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
6. 6.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
7. 7.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) admitting you don’t know (d) making up an answer
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
10. 10.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) making up an answer (d) arguing angrily
11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
13. 13.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
14. 14.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
15. 15.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) arguing angrily (d) rolling your eyes
16. 16.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Wasn’t it obvious?” (c) “Any more silly ones?” (d) “Does that help?”
17. 17.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
18. 18.Which of these is a good Q&A habit? (a) repeating the question (b) interrupting the asker (c) answering only friends (d) rolling your eyes
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
20. 20.Which of these is a good Q&A habit? (a) keeping answers short (b) rolling your eyes (c) arguing angrily (d) interrupting the asker
21. 21.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
22. 22.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
23. 23.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
25. 25.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) a ten-minute answer
26. 26.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
28. 28.🙋 While someone asks a question, you should… (a) start packing up (b) interrupt them (c) listen till they finish (d) look at your notes
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
31. 31.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) arguing angrily (d) answering only friends
32. 32.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) repeating the question (d) keeping answers short
33. 33.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) keeping answers short (c) rolling your eyes (d) repeating the question
34. 34.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
36. 36.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
37. 37.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) making up an answer (d) keeping answers short
39. 39.Which of these is a good Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) making up an answer (d) interrupting the asker
40. 40.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True

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