Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 198 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
2. 2.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
6. 6.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
7. 7.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
8. 8.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
9. 9.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
11. 11.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
14. 14.🔍 Which is the odd one out? (a) answering only friends (b) admitting you don’t know (c) thanking the asker (d) repeating the question
15. 15.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) staying calm (d) thanking the asker
16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
17. 17.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) take them one by one (c) answer only friends (d) shout over them
18. 18.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
22. 22.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
23. 23.Which of these is a good Q&A habit? (a) rolling your eyes (b) interrupting the asker (c) staying calm (d) arguing angrily
24. 24.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) staying calm
25. 25.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
27. 27.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
28. 28.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quiz and award (d) quick and amazing
29. 29.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
30. 30.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) making up an answer (d) repeating the question
31. 31.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
32. 32.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
33. 33.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
35. 35.🔍 Which is the odd one out? (a) interrupting the asker (b) thanking the asker (c) repeating the question (d) staying calm
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
37. 37.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) arguing angrily (d) looking at everyone
40. 40.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit

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