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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 199 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
  2. 2.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Happy now?” (d) “Wasn’t it obvious?”
  3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  4. 4.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
  5. 5.🔍 Which is the odd one out? (a) making up an answer (b) interrupting the asker (c) rolling your eyes (d) admitting you don’t know
  6. 6.🔍 Which is the odd one out? (a) a ten-minute answer (b) rolling your eyes (c) staying calm (d) interrupting the asker
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  8. 8.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) arguing angrily (d) staying calm
  9. 9.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
  10. 10.🙋 Good or poor Q&A habit: making up an answer? (a) a poor Q&A habit (b) a good Q&A habit
  11. 11.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) listen till they finish (d) look at your notes
  12. 12.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  13. 13.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) looking at everyone (d) interrupting the asker
  14. 14.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) staying calm (d) thanking the asker
  15. 15.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) repeating the question
  16. 16.Which of these is a poor Q&A habit? (a) answering only friends (b) admitting you don’t know (c) repeating the question (d) staying calm
  17. 17.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
  18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  19. 19.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) arguing angrily (d) admitting you don’t know
  20. 20.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
  21. 21.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
  22. 22.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) take them one by one (d) shout over them
  23. 23.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) arguing angrily (d) looking at everyone
  24. 24.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) arguing angrily (d) repeating the question
  25. 25.🔍 Which is the odd one out? (a) making up an answer (b) a ten-minute answer (c) thanking the asker (d) answering only friends
  26. 26.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  27. 27.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
  28. 28.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
  29. 29.Which of these is a poor Q&A habit? (a) rolling your eyes (b) thanking the asker (c) looking at everyone (d) admitting you don’t know
  30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  31. 31.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
  35. 35.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  36. 36.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  37. 37.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  38. 38.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
  39. 39.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) keeping answers short (d) admitting you don’t know
  40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply

Answer key

  1. politely ask again
  2. “Does that help?”
  3. a polite reply
  4. False
  5. admitting you don’t know
  6. staying calm
  7. a polite reply
  8. arguing angrily
  9. an impolite reply
  10. a poor Q&A habit
  11. listen till they finish
  12. answer briefly
  13. interrupting the asker
  14. a ten-minute answer
  15. repeating the question
  16. answering only friends
  17. a good Q&A habit
  18. answer briefly
  19. admitting you don’t know
  20. a good Q&A habit
  21. an impolite reply
  22. take them one by one
  23. looking at everyone
  24. repeating the question
  25. thanking the asker
  26. a good Q&A habit
  27. a poor Q&A habit
  28. True
  29. rolling your eyes
  30. a polite reply
  31. False
  32. an impolite reply
  33. a good Q&A habit
  34. listen to the question
  35. listen to the question
  36. a polite reply
  37. listen to the question
  38. True
  39. rolling your eyes
  40. an impolite reply

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