Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 200 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
2. 2.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
5. 5.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
7. 7.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
8. 8.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) shout over them (c) ignore them all (d) answer only friends
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
10. 10.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
11. 11.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
12. 12.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) True (b) False
13. 13.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
14. 14.🙋 After answering, what can you politely ask? (a) “Does that help?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Any more silly ones?”
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
16. 16.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) thanking the asker (d) a ten-minute answer
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
19. 19.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) thanking the asker (d) making up an answer
20. 20.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) looking at everyone (d) making up an answer
21. 21.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) queue and arrive (d) quiz and award
22. 22.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
23. 23.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) thanking the asker (d) rolling your eyes
24. 24.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) politely ask again (d) walk away
25. 25.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
26. 26.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
28. 28.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
29. 29.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
31. 31.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) a ten-minute answer (d) staying calm
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
33. 33.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.Which of these is a good Q&A habit? (a) repeating the question (b) making up an answer (c) interrupting the asker (d) arguing angrily
35. 35.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) ignore the question (d) say you will find out
36. 36.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
37. 37.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
38. 38.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
39. 39.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply

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