Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 3 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) keeping answers short (d) interrupting the asker
2. 2.Which of these is a good Q&A habit? (a) answering only friends (b) rolling your eyes (c) admitting you don’t know (d) interrupting the asker
3. 3.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) a ten-minute answer (d) arguing angrily
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
5. 5.🔍 Which is the odd one out? (a) staying calm (b) repeating the question (c) answering only friends (d) admitting you don’t know
6. 6.Which of these is a good Q&A habit? (a) making up an answer (b) arguing angrily (c) rolling your eyes (d) repeating the question
7. 7.Which of these is a poor Q&A habit? (a) looking at everyone (b) staying calm (c) repeating the question (d) answering only friends
8. 8.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) arguing angrily (d) staying calm
9. 9.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
10. 10.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
12. 12.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) a ten-minute answer (d) repeating the question
13. 13.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) interrupting the asker (d) a ten-minute answer
14. 14.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
16. 16.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
17. 17.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) repeating the question (d) rolling your eyes
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
19. 19.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) staying calm (c) repeating the question (d) interrupting the asker
24. 24.🔍 Which is the odd one out? (a) rolling your eyes (b) arguing angrily (c) making up an answer (d) keeping answers short
25. 25.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
26. 26.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
27. 27.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
30. 30.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
31. 31.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
32. 32.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
33. 33.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.Which of these is a good Q&A habit? (a) answering only friends (b) looking at everyone (c) making up an answer (d) arguing angrily
35. 35.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
36. 36.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
38. 38.Which of these is a good Q&A habit? (a) arguing angrily (b) keeping answers short (c) interrupting the asker (d) answering only friends
39. 39.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
40. 40.🔍 Which is the odd one out? (a) rolling your eyes (b) interrupting the asker (c) answering only friends (d) thanking the asker

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