Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 20 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
2. 2.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) interrupting the asker (d) repeating the question
3. 3.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
4. 4.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) admitting you don’t know (d) rolling your eyes
5. 5.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
6. 6.Which of these is a poor Q&A habit? (a) staying calm (b) keeping answers short (c) admitting you don’t know (d) interrupting the asker
7. 7.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) keeping answers short (d) making up an answer
8. 8.🙋 What does “Q&A” stand for? (a) quiz and award (b) questions and answers (c) queue and arrive (d) quick and amazing
9. 9.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) answering only friends (d) repeating the question
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
11. 11.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
12. 12.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) interrupting the asker (c) staying calm (d) making up an answer
14. 14.Which of these is a good Q&A habit? (a) looking at everyone (b) interrupting the asker (c) making up an answer (d) answering only friends
15. 15.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
16. 16.🔍 Which is the odd one out? (a) making up an answer (b) rolling your eyes (c) thanking the asker (d) a ten-minute answer
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
18. 18.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
20. 20.Which of these is a poor Q&A habit? (a) repeating the question (b) a ten-minute answer (c) thanking the asker (d) staying calm
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
22. 22.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
23. 23.Which of these is a good Q&A habit? (a) making up an answer (b) interrupting the asker (c) repeating the question (d) arguing angrily
24. 24.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
25. 25.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
26. 26.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
28. 28.🙋 While someone asks a question, you should… (a) start packing up (b) listen till they finish (c) interrupt them (d) look at your notes
29. 29.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
30. 30.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) admitting you don’t know (d) rolling your eyes
33. 33.🔍 Which is the odd one out? (a) interrupting the asker (b) keeping answers short (c) staying calm (d) repeating the question
34. 34.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) a ten-minute answer (d) thanking the asker
35. 35.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
36. 36.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True
37. 37.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
40. 40.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit

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