Presentation Skills Worksheet: Handling Questions
Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.
NameDateTime takenScore ___ / 40
- 1.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
- 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
- 3.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
- 4.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
- 5.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
- 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) arguing angrily (d) answering only friends
- 7.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
- 8.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) arguing angrily (d) keeping answers short
- 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
- 10.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
- 11.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) rolling your eyes
- 12.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
- 13.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
- 14.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
- 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
- 16.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
- 17.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) a ten-minute answer
- 18.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
- 19.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
- 20.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
- 21.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) rolling your eyes (d) keeping answers short
- 22.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
- 23.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
- 24.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
- 25.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
- 26.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) admitting you don’t know (d) staying calm
- 27.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) looking at everyone (d) admitting you don’t know
- 28.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
- 29.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
- 30.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
- 31.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
- 32.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) admitting you don’t know
- 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
- 34.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) repeating the question (d) making up an answer
- 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
- 36.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) staying calm
- 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
- 38.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
- 39.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) thanking the asker (d) arguing angrily
- 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
Answer key
- politely ask again
- answer briefly
- True
- a good Q&A habit
- thank the asker
- admitting you don’t know
- False
- keeping answers short
- a polite reply
- True
- rolling your eyes
- an impolite reply
- a good Q&A habit
- listen to the question
- an impolite reply
- listen till they finish
- a ten-minute answer
- True
- listen to the question
- True
- rolling your eyes
- a good Q&A habit
- take them one by one
- False
- a polite reply
- answering only friends
- making up an answer
- False
- a poor Q&A habit
- say you will find out
- False
- admitting you don’t know
- False
- repeating the question
- an impolite reply
- staying calm
- a polite reply
- “Does that help?”
- arguing angrily
- listen to the question
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