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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 21 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
  2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
  3. 3.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
  4. 4.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  5. 5.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
  6. 6.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) arguing angrily (d) answering only friends
  7. 7.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  8. 8.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) arguing angrily (d) keeping answers short
  9. 9.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
  10. 10.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
  11. 11.🔍 Which is the odd one out? (a) keeping answers short (b) looking at everyone (c) admitting you don’t know (d) rolling your eyes
  12. 12.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
  13. 13.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
  14. 14.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  15. 15.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
  16. 16.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
  17. 17.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) a ten-minute answer
  18. 18.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
  19. 19.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
  20. 20.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
  21. 21.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) rolling your eyes (d) keeping answers short
  22. 22.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
  23. 23.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
  24. 24.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
  25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  26. 26.Which of these is a poor Q&A habit? (a) answering only friends (b) keeping answers short (c) admitting you don’t know (d) staying calm
  27. 27.Which of these is a poor Q&A habit? (a) making up an answer (b) keeping answers short (c) looking at everyone (d) admitting you don’t know
  28. 28.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
  29. 29.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
  30. 30.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
  31. 31.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
  32. 32.Which of these is a good Q&A habit? (a) interrupting the asker (b) arguing angrily (c) rolling your eyes (d) admitting you don’t know
  33. 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
  34. 34.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) repeating the question (d) making up an answer
  35. 35.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
  36. 36.🔍 Which is the odd one out? (a) rolling your eyes (b) answering only friends (c) interrupting the asker (d) staying calm
  37. 37.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
  38. 38.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
  39. 39.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) thanking the asker (d) arguing angrily
  40. 40.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question

Answer key

  1. politely ask again
  2. answer briefly
  3. True
  4. a good Q&A habit
  5. thank the asker
  6. admitting you don’t know
  7. False
  8. keeping answers short
  9. a polite reply
  10. True
  11. rolling your eyes
  12. an impolite reply
  13. a good Q&A habit
  14. listen to the question
  15. an impolite reply
  16. listen till they finish
  17. a ten-minute answer
  18. True
  19. listen to the question
  20. True
  21. rolling your eyes
  22. a good Q&A habit
  23. take them one by one
  24. False
  25. a polite reply
  26. answering only friends
  27. making up an answer
  28. False
  29. a poor Q&A habit
  30. say you will find out
  31. False
  32. admitting you don’t know
  33. False
  34. repeating the question
  35. an impolite reply
  36. staying calm
  37. a polite reply
  38. “Does that help?”
  39. arguing angrily
  40. listen to the question

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