Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 202 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Happy now?” (d) “Does that help?”
2. 2.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
4. 4.🙋 While someone asks a question, you should… (a) listen till they finish (b) interrupt them (c) start packing up (d) look at your notes
5. 5.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.Which of these is a good Q&A habit? (a) making up an answer (b) admitting you don’t know (c) rolling your eyes (d) interrupting the asker
7. 7.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
8. 8.Which of these is a good Q&A habit? (a) arguing angrily (b) repeating the question (c) rolling your eyes (d) interrupting the asker
9. 9.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) thanking the asker (d) a ten-minute answer
10. 10.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
13. 13.Which of these is a poor Q&A habit? (a) keeping answers short (b) interrupting the asker (c) admitting you don’t know (d) repeating the question
14. 14.Which of these is a good Q&A habit? (a) thanking the asker (b) making up an answer (c) interrupting the asker (d) answering only friends
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
16. 16.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
17. 17.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
20. 20.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
22. 22.Which of these is a poor Q&A habit? (a) thanking the asker (b) admitting you don’t know (c) staying calm (d) arguing angrily
23. 23.🔍 Which is the odd one out? (a) interrupting the asker (b) repeating the question (c) answering only friends (d) arguing angrily
24. 24.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
25. 25.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
27. 27.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
28. 28.Which of these is a poor Q&A habit? (a) repeating the question (b) keeping answers short (c) making up an answer (d) staying calm
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) politely ask again (d) guess and answer
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
32. 32.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) ignore them all (d) shout over them
33. 33.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
34. 34.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
35. 35.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) admitting you don’t know (d) making up an answer
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
37. 37.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False

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