Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 203 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
2. 2.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) repeating the question
3. 3.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) rolling your eyes (d) staying calm
4. 4.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
5. 5.Which of these is a good Q&A habit? (a) arguing angrily (b) rolling your eyes (c) a ten-minute answer (d) keeping answers short
6. 6.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) staying calm (d) keeping answers short
7. 7.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
9. 9.Which of these is a good Q&A habit? (a) interrupting the asker (b) looking at everyone (c) answering only friends (d) arguing angrily
10. 10.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) guess and answer (c) walk away (d) politely ask again
11. 11.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quiz and award (c) questions and answers (d) quick and amazing
12. 12.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
14. 14.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
15. 15.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
17. 17.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) take them one by one (d) shout over them
18. 18.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
19. 19.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
20. 20.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
22. 22.Which of these is a poor Q&A habit? (a) keeping answers short (b) staying calm (c) interrupting the asker (d) looking at everyone
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
24. 24.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
25. 25.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
28. 28.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
29. 29.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) looking at everyone (c) repeating the question (d) making up an answer
30. 30.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
32. 32.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) admitting you don’t know (c) looking at everyone (d) staying calm
33. 33.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
34. 34.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
35. 35.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
36. 36.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
38. 38.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) interrupting the asker (b) rolling your eyes (c) keeping answers short (d) arguing angrily
40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit

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