Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 204 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
2. 2.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) looking at everyone (d) arguing angrily
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
4. 4.🙋 While someone asks a question, you should… (a) look at your notes (b) interrupt them (c) listen till they finish (d) start packing up
5. 5.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
6. 6.Which of these is a good Q&A habit? (a) admitting you don’t know (b) a ten-minute answer (c) interrupting the asker (d) making up an answer
7. 7.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
8. 8.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
9. 9.🙋 Many hands go up at once. What is fair? (a) shout over them (b) ignore them all (c) answer only friends (d) take them one by one
10. 10.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
11. 11.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
12. 12.🔍 Which is the odd one out? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) making up an answer
13. 13.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
14. 14.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Wasn’t it obvious?” (c) “Does that help?” (d) “Happy now?”
15. 15.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.Which of these is a good Q&A habit? (a) repeating the question (b) arguing angrily (c) answering only friends (d) making up an answer
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
19. 19.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) thanking the asker (d) admitting you don’t know
20. 20.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
21. 21.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
23. 23.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
24. 24.Which of these is a good Q&A habit? (a) rolling your eyes (b) keeping answers short (c) arguing angrily (d) making up an answer
25. 25.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
26. 26.Which of these is a poor Q&A habit? (a) making up an answer (b) staying calm (c) looking at everyone (d) repeating the question
27. 27.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) repeating the question (d) answering only friends
28. 28.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
31. 31.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) make up an answer (c) laugh at the asker (d) say you will find out
32. 32.Which of these is a good Q&A habit? (a) looking at everyone (b) a ten-minute answer (c) interrupting the asker (d) answering only friends
33. 33.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
34. 34.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
35. 35.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
37. 37.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
38. 38.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
39. 39.🔍 Which is the odd one out? (a) keeping answers short (b) rolling your eyes (c) interrupting the asker (d) answering only friends
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply

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