Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 205 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
3. 3.Which of these is a poor Q&A habit? (a) staying calm (b) arguing angrily (c) admitting you don’t know (d) keeping answers short
4. 4.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
8. 8.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
9. 9.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) False (b) True
10. 10.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) keeping answers short (d) rolling your eyes
11. 11.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) arguing angrily (d) keeping answers short
12. 12.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
13. 13.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) an impolite reply (b) a polite reply
15. 15.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
16. 16.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
17. 17.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) keeping answers short (d) repeating the question
18. 18.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
19. 19.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
20. 20.🔍 Which is the odd one out? (a) repeating the question (b) a ten-minute answer (c) rolling your eyes (d) answering only friends
21. 21.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) rolling your eyes (d) a ten-minute answer
22. 22.Which of these is a good Q&A habit? (a) a ten-minute answer (b) rolling your eyes (c) staying calm (d) making up an answer
23. 23.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
25. 25.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🔍 Which is the odd one out? (a) answering only friends (b) thanking the asker (c) arguing angrily (d) interrupting the asker
27. 27.Which of these is a good Q&A habit? (a) arguing angrily (b) admitting you don’t know (c) making up an answer (d) rolling your eyes
28. 28.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
29. 29.🔍 Which is the odd one out? (a) staying calm (b) making up an answer (c) keeping answers short (d) repeating the question
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
31. 31.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
35. 35.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
36. 36.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
37. 37.Which of these is a poor Q&A habit? (a) interrupting the asker (b) repeating the question (c) thanking the asker (d) looking at everyone
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
40. 40.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again

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