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Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 207 · 40 questions
TalentJR

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

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  1. 1.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) listen till they finish (d) interrupt them
  2. 2.Which of these is a good Q&A habit? (a) rolling your eyes (b) arguing angrily (c) answering only friends (d) admitting you don’t know
  3. 3.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
  4. 4.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
  5. 5.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
  6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
  7. 7.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
  8. 8.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
  9. 9.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) arguing angrily (d) staying calm
  10. 10.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) answering only friends (d) keeping answers short
  11. 11.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
  12. 12.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) guess and answer (c) politely ask again (d) pretend you heard
  13. 13.🙋 What does “Q&A” stand for? (a) quiz and award (b) quick and amazing (c) questions and answers (d) queue and arrive
  14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly
  15. 15.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) make up an answer (d) say you will find out
  16. 16.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
  17. 17.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) take them one by one (d) ignore them all
  18. 18.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
  19. 19.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
  20. 20.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
  21. 21.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) making up an answer (d) answering only friends
  22. 22.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
  23. 23.Which of these is a good Q&A habit? (a) repeating the question (b) arguing angrily (c) a ten-minute answer (d) interrupting the asker
  24. 24.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
  25. 25.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
  26. 26.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
  27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
  28. 28.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
  29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
  30. 30.🔍 Which is the odd one out? (a) staying calm (b) answering only friends (c) thanking the asker (d) admitting you don’t know
  31. 31.🔍 Which is the odd one out? (a) repeating the question (b) arguing angrily (c) keeping answers short (d) looking at everyone
  32. 32.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
  33. 33.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) answering only friends (d) repeating the question
  34. 34.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
  35. 35.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
  36. 36.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Does that help?” (d) “Any more silly ones?”
  37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
  38. 38.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
  39. 39.Which of these is a good Q&A habit? (a) staying calm (b) making up an answer (c) rolling your eyes (d) a ten-minute answer
  40. 40.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit

Answer key

  1. listen till they finish
  2. admitting you don’t know
  3. a poor Q&A habit
  4. False
  5. listen to the question
  6. thank the asker
  7. an impolite reply
  8. listen to the question
  9. arguing angrily
  10. keeping answers short
  11. listen to the question
  12. politely ask again
  13. questions and answers
  14. thank the asker
  15. say you will find out
  16. a good Q&A habit
  17. take them one by one
  18. listen to the question
  19. a polite reply
  20. a good Q&A habit
  21. staying calm
  22. False
  23. repeating the question
  24. False
  25. an impolite reply
  26. a polite reply
  27. thank the asker
  28. False
  29. an impolite reply
  30. answering only friends
  31. arguing angrily
  32. a polite reply
  33. repeating the question
  34. False
  35. False
  36. “Does that help?”
  37. answer briefly
  38. a polite reply
  39. staying calm
  40. a poor Q&A habit

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