Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 208 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) repeating the question (d) answering only friends
2. 2.Which of these is a poor Q&A habit? (a) arguing angrily (b) keeping answers short (c) thanking the asker (d) looking at everyone
3. 3.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) staying calm (d) making up an answer
4. 4.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
5. 5.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
6. 6.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) False (b) True
7. 7.Which of these is a poor Q&A habit? (a) staying calm (b) a ten-minute answer (c) repeating the question (d) admitting you don’t know
8. 8.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
9. 9.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
11. 11.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
12. 12.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
13. 13.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) making up an answer (d) looking at everyone
14. 14.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
15. 15.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) rolling your eyes
18. 18.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) a ten-minute answer (d) keeping answers short
19. 19.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
21. 21.Which of these is a good Q&A habit? (a) answering only friends (b) thanking the asker (c) a ten-minute answer (d) making up an answer
22. 22.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) admitting you don’t know
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
24. 24.🔍 Which is the odd one out? (a) interrupting the asker (b) answering only friends (c) making up an answer (d) repeating the question
25. 25.Which of these is a good Q&A habit? (a) answering only friends (b) a ten-minute answer (c) keeping answers short (d) rolling your eyes
26. 26.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) ignore them all (c) shout over them (d) take them one by one
27. 27.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) rolling your eyes (d) thanking the asker
28. 28.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
29. 29.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
32. 32.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
33. 33.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
35. 35.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) ignore the question (c) say you will find out (d) make up an answer
36. 36.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.Which of these is a good Q&A habit? (a) a ten-minute answer (b) repeating the question (c) interrupting the asker (d) rolling your eyes
38. 38.Which of these is a good Q&A habit? (a) looking at everyone (b) rolling your eyes (c) a ten-minute answer (d) answering only friends
39. 39.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
40. 40.🔍 Which is the odd one out? (a) repeating the question (b) looking at everyone (c) keeping answers short (d) interrupting the asker

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