Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 209 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
2. 2.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) answering only friends (d) thanking the asker
3. 3.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
4. 4.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
6. 6.Which of these is a good Q&A habit? (a) interrupting the asker (b) answering only friends (c) admitting you don’t know (d) making up an answer
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
8. 8.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
11. 11.Which of these is a poor Q&A habit? (a) staying calm (b) admitting you don’t know (c) looking at everyone (d) arguing angrily
12. 12.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
13. 13.Which of these is a good Q&A habit? (a) a ten-minute answer (b) making up an answer (c) repeating the question (d) answering only friends
14. 14.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
15. 15.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) a ten-minute answer (d) looking at everyone
16. 16.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
17. 17.🔍 Which is the odd one out? (a) rolling your eyes (b) thanking the asker (c) answering only friends (d) arguing angrily
18. 18.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
19. 19.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
20. 20.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) admitting you don’t know (d) rolling your eyes
21. 21.Which of these is a poor Q&A habit? (a) staying calm (b) repeating the question (c) admitting you don’t know (d) interrupting the asker
22. 22.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
24. 24.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
25. 25.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
26. 26.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
27. 27.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
28. 28.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
29. 29.🙋 While someone asks a question, you should… (a) listen till they finish (b) start packing up (c) look at your notes (d) interrupt them
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
31. 31.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Does that help?” (c) “Wasn’t it obvious?” (d) “Happy now?”
32. 32.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
33. 33.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) answering only friends (d) a ten-minute answer
35. 35.🔍 Which is the odd one out? (a) looking at everyone (b) making up an answer (c) a ten-minute answer (d) arguing angrily
36. 36.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
37. 37.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
38. 38.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply

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