Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 210 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 While someone asks a question, you should… (a) look at your notes (b) listen till they finish (c) start packing up (d) interrupt them
2. 2.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
4. 4.🔍 Which is the odd one out? (a) making up an answer (b) answering only friends (c) a ten-minute answer (d) thanking the asker
5. 5.Which of these is a poor Q&A habit? (a) staying calm (b) looking at everyone (c) a ten-minute answer (d) keeping answers short
6. 6.🔍 Which is the odd one out? (a) thanking the asker (b) looking at everyone (c) repeating the question (d) rolling your eyes
7. 7.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
8. 8.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
9. 9.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
10. 10.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
11. 11.Which of these is a poor Q&A habit? (a) interrupting the asker (b) thanking the asker (c) repeating the question (d) looking at everyone
12. 12.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Does that help?” (d) “Wasn’t it obvious?”
13. 13.Which of these is a poor Q&A habit? (a) staying calm (b) arguing angrily (c) keeping answers short (d) thanking the asker
14. 14.Which of these is a good Q&A habit? (a) interrupting the asker (b) making up an answer (c) admitting you don’t know (d) rolling your eyes
15. 15.🙋 Good or poor Q&A habit: thanking the asker? (a) a good Q&A habit (b) a poor Q&A habit
16. 16.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
17. 17.🔍 Which is the odd one out? (a) looking at everyone (b) a ten-minute answer (c) arguing angrily (d) making up an answer
18. 18.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) making up an answer (d) looking at everyone
19. 19.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
23. 23.Which of these is a good Q&A habit? (a) rolling your eyes (b) repeating the question (c) a ten-minute answer (d) arguing angrily
24. 24.Which of these is a good Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) arguing angrily (d) interrupting the asker
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
26. 26.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
27. 27.Which of these is a poor Q&A habit? (a) looking at everyone (b) thanking the asker (c) answering only friends (d) keeping answers short
28. 28.🔍 Which is the odd one out? (a) staying calm (b) thanking the asker (c) arguing angrily (d) keeping answers short
29. 29.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) arguing angrily (d) a ten-minute answer
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
31. 31.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
32. 32.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
34. 34.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
35. 35.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
36. 36.🔍 Which is the odd one out? (a) staying calm (b) admitting you don’t know (c) making up an answer (d) looking at everyone
37. 37.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
38. 38.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
39. 39.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit

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