Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 22 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) False (b) True
2. 2.🔍 Which is the odd one out? (a) keeping answers short (b) admitting you don’t know (c) staying calm (d) arguing angrily
3. 3.Which of these is a poor Q&A habit? (a) thanking the asker (b) staying calm (c) keeping answers short (d) answering only friends
4. 4.🔍 Which is the odd one out? (a) making up an answer (b) keeping answers short (c) a ten-minute answer (d) arguing angrily
5. 5.Which of these is a good Q&A habit? (a) arguing angrily (b) a ten-minute answer (c) interrupting the asker (d) admitting you don’t know
6. 6.Which of these is a poor Q&A habit? (a) making up an answer (b) repeating the question (c) keeping answers short (d) admitting you don’t know
7. 7.🙋 While someone asks a question, you should… (a) interrupt them (b) look at your notes (c) listen till they finish (d) start packing up
8. 8.True or false: “Could you please repeat the question?” is a polite reply. (a) True (b) False
9. 9.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
10. 10.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) answer only friends (c) shout over them (d) ignore them all
11. 11.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) interrupting the asker (d) keeping answers short
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
13. 13.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) False (b) True
14. 14.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Happy now?” (d) “Any more silly ones?”
15. 15.🙋 What does “Q&A” stand for? (a) questions and answers (b) quick and amazing (c) quiz and award (d) queue and arrive
16. 16.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
19. 19.Which of these is a good Q&A habit? (a) thanking the asker (b) a ten-minute answer (c) arguing angrily (d) rolling your eyes
20. 20.🙋 Good or poor Q&A habit: repeating the question? (a) a poor Q&A habit (b) a good Q&A habit
21. 21.Which of these is a poor Q&A habit? (a) keeping answers short (b) looking at everyone (c) interrupting the asker (d) thanking the asker
22. 22.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
23. 23.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
24. 24.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) keeping answers short (d) repeating the question
25. 25.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
27. 27.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
28. 28.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) pretend you heard (c) guess and answer (d) politely ask again
30. 30.Which of these is a good Q&A habit? (a) making up an answer (b) rolling your eyes (c) arguing angrily (d) staying calm
31. 31.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
32. 32.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
33. 33.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) a ten-minute answer (d) looking at everyone
34. 34.🔍 Which is the odd one out? (a) rolling your eyes (b) making up an answer (c) interrupting the asker (d) admitting you don’t know
35. 35.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
37. 37.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
38. 38.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) True (b) False
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
40. 40.🔍 Which is the odd one out? (a) keeping answers short (b) staying calm (c) a ten-minute answer (d) looking at everyone

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