Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 211 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 You didn’t hear the question clearly. What should you do? (a) walk away (b) politely ask again (c) guess and answer (d) pretend you heard
3. 3.True or false: “Good point. Let me explain that part again.” is a polite reply. (a) True (b) False
4. 4.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
5. 5.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
6. 6.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
7. 7.Which of these is a good Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) making up an answer (d) rolling your eyes
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.🙋 Good or poor Q&A habit: arguing angrily? (a) a good Q&A habit (b) a poor Q&A habit
10. 10.🔍 Which is the odd one out? (a) answering only friends (b) interrupting the asker (c) making up an answer (d) repeating the question
11. 11.🙋 What does “Q&A” stand for? (a) quick and amazing (b) queue and arrive (c) questions and answers (d) quiz and award
12. 12.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) admitting you don’t know (d) making up an answer
13. 13.Which of these is a good Q&A habit? (a) answering only friends (b) keeping answers short (c) making up an answer (d) interrupting the asker
14. 14.🔍 Which is the odd one out? (a) looking at everyone (b) thanking the asker (c) staying calm (d) arguing angrily
15. 15.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
16. 16.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
19. 19.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
20. 20.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
21. 21.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
24. 24.Which of these is a good Q&A habit? (a) making up an answer (b) a ten-minute answer (c) answering only friends (d) admitting you don’t know
25. 25.🔍 Which is the odd one out? (a) making up an answer (b) repeating the question (c) thanking the asker (d) keeping answers short
26. 26.Which of these is a good Q&A habit? (a) answering only friends (b) arguing angrily (c) rolling your eyes (d) repeating the question
27. 27.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
28. 28.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) a polite reply (b) an impolite reply
29. 29.🔍 Which is the odd one out? (a) staying calm (b) interrupting the asker (c) rolling your eyes (d) a ten-minute answer
30. 30.True or false: “That is a great question — thank you.” is an impolite reply. (a) True (b) False
31. 31.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
33. 33.🔍 Which is the odd one out? (a) staying calm (b) keeping answers short (c) repeating the question (d) answering only friends
34. 34.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
35. 35.Which of these is a poor Q&A habit? (a) looking at everyone (b) arguing angrily (c) repeating the question (d) admitting you don’t know
36. 36.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) an impolite reply (b) a polite reply
38. 38.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
39. 39.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply

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