Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 212 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
2. 2.🔍 Which is the odd one out? (a) thanking the asker (b) keeping answers short (c) interrupting the asker (d) looking at everyone
3. 3.🙋 What does “Q&A” stand for? (a) quick and amazing (b) quiz and award (c) questions and answers (d) queue and arrive
4. 4.🙋 After answering, what can you politely ask? (a) “Any more silly ones?” (b) “Happy now?” (c) “Wasn’t it obvious?” (d) “Does that help?”
5. 5.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) False (b) True
6. 6.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
7. 7.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) ignore the question (c) laugh at the asker (d) say you will find out
8. 8.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
9. 9.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
10. 10.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
11. 11.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
13. 13.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) an impolite reply (b) a polite reply
14. 14.Which of these is a poor Q&A habit? (a) repeating the question (b) admitting you don’t know (c) thanking the asker (d) arguing angrily
15. 15.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) repeating the question (d) interrupting the asker
16. 16.🙋 Many hands go up at once. What is fair? (a) shout over them (b) answer only friends (c) ignore them all (d) take them one by one
17. 17.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
18. 18.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
19. 19.🔍 Which is the odd one out? (a) rolling your eyes (b) a ten-minute answer (c) answering only friends (d) staying calm
20. 20.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False
21. 21.🙋 While someone asks a question, you should… (a) look at your notes (b) start packing up (c) interrupt them (d) listen till they finish
22. 22.Which of these is a good Q&A habit? (a) thanking the asker (b) interrupting the asker (c) answering only friends (d) making up an answer
23. 23.True or false: “Ask someone else.” is a polite reply. (a) False (b) True
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
25. 25.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
27. 27.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
28. 28.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) pretend you heard (c) walk away (d) politely ask again
29. 29.🙋 Good or poor Q&A habit: answering only friends? (a) a poor Q&A habit (b) a good Q&A habit
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) a polite reply (b) an impolite reply
31. 31.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
32. 32.Which of these is a good Q&A habit? (a) rolling your eyes (b) answering only friends (c) making up an answer (d) looking at everyone
33. 33.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
34. 34.🔍 Which is the odd one out? (a) admitting you don’t know (b) making up an answer (c) answering only friends (d) arguing angrily
35. 35.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) looking at everyone (d) keeping answers short
36. 36.🔍 Which is the odd one out? (a) interrupting the asker (b) making up an answer (c) repeating the question (d) a ten-minute answer
37. 37.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
38. 38.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 When you answer an audience question, which do you do first: thank the asker or answer briefly? (a) thank the asker (b) answer briefly

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