Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 213 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
2. 2.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
3. 3.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) making up an answer (d) keeping answers short
4. 4.🙋 You didn’t hear the question clearly. What should you do? (a) pretend you heard (b) walk away (c) politely ask again (d) guess and answer
5. 5.🙋 What does “Q&A” stand for? (a) queue and arrive (b) quick and amazing (c) questions and answers (d) quiz and award
6. 6.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) a ten-minute answer (d) keeping answers short
7. 7.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) a polite reply (b) an impolite reply
8. 8.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
9. 9.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) True (b) False
10. 10.🙋 You don’t know the answer to a question. What is best? (a) ignore the question (b) laugh at the asker (c) say you will find out (d) make up an answer
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) arguing angrily (d) keeping answers short
14. 14.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
15. 15.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
16. 16.🔍 Which is the odd one out? (a) arguing angrily (b) repeating the question (c) thanking the asker (d) staying calm
17. 17.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
19. 19.🙋 Good or poor Q&A habit: answering only friends? (a) a good Q&A habit (b) a poor Q&A habit
20. 20.🔍 Which is the odd one out? (a) repeating the question (b) rolling your eyes (c) making up an answer (d) a ten-minute answer
21. 21.🔍 Which is the odd one out? (a) keeping answers short (b) a ten-minute answer (c) repeating the question (d) staying calm
22. 22.Which of these is a poor Q&A habit? (a) thanking the asker (b) keeping answers short (c) answering only friends (d) repeating the question
23. 23.🔍 Which is the odd one out? (a) admitting you don’t know (b) interrupting the asker (c) keeping answers short (d) repeating the question
24. 24.🔍 Which is the odd one out? (a) answering only friends (b) rolling your eyes (c) making up an answer (d) staying calm
25. 25.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
26. 26.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
27. 27.Which of these is a poor Q&A habit? (a) thanking the asker (b) repeating the question (c) rolling your eyes (d) staying calm
28. 28.Which of these is a poor Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) thanking the asker (d) keeping answers short
29. 29.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
30. 30.Which of these is a good Q&A habit? (a) arguing angrily (b) staying calm (c) rolling your eyes (d) answering only friends
31. 31.True or false: “Good point. Let me explain that part again.” is an impolite reply. (a) True (b) False
32. 32.🙋 When you answer an audience question, which do you do first: listen to the question or thank the asker? (a) listen to the question (b) thank the asker
33. 33.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Any more silly ones?” (c) “Happy now?” (d) “Does that help?”
34. 34.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
35. 35.Which of these is a poor Q&A habit? (a) thanking the asker (b) making up an answer (c) keeping answers short (d) staying calm
36. 36.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
37. 37.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
38. 38.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
39. 39.🔍 Which is the odd one out? (a) making up an answer (b) arguing angrily (c) thanking the asker (d) rolling your eyes
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply

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