Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 214 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 Many hands go up at once. What is fair? (a) take them one by one (b) ignore them all (c) shout over them (d) answer only friends
2. 2.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
3. 3.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
5. 5.Which of these is a poor Q&A habit? (a) looking at everyone (b) repeating the question (c) thanking the asker (d) a ten-minute answer
6. 6.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
7. 7.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) interrupt them (d) start packing up
8. 8.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
9. 9.🙋 Good or poor Q&A habit: staying calm? (a) a poor Q&A habit (b) a good Q&A habit
10. 10.🙋 Good or poor Q&A habit: interrupting the asker? (a) a good Q&A habit (b) a poor Q&A habit
11. 11.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
12. 12.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
13. 13.True or false: “Could you please repeat the question?” is an impolite reply. (a) True (b) False
14. 14.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
15. 15.Which of these is a good Q&A habit? (a) rolling your eyes (b) staying calm (c) arguing angrily (d) a ten-minute answer
16. 16.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
18. 18.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
19. 19.Which of these is a poor Q&A habit? (a) staying calm (b) arguing angrily (c) admitting you don’t know (d) thanking the asker
20. 20.🔍 Which is the odd one out? (a) looking at everyone (b) interrupting the asker (c) arguing angrily (d) rolling your eyes
21. 21.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
22. 22.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
24. 24.🙋 When you answer an audience question, which do you do first: check if it helped or thank the asker? (a) check if it helped (b) thank the asker
25. 25.🔍 Which is the odd one out? (a) arguing angrily (b) a ten-minute answer (c) thanking the asker (d) rolling your eyes
26. 26.Which of these is a good Q&A habit? (a) making up an answer (b) thanking the asker (c) rolling your eyes (d) interrupting the asker
27. 27.True or false: “Obviously! Everyone knows that.” is a polite reply. (a) False (b) True
28. 28.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Does that help?” (c) “Any more silly ones?” (d) “Happy now?”
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
30. 30.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a poor Q&A habit (b) a good Q&A habit
31. 31.🔍 Which is the odd one out? (a) rolling your eyes (b) repeating the question (c) a ten-minute answer (d) making up an answer
32. 32.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
33. 33.🙋 When you answer an audience question, which do you do first: answer briefly or listen to the question? (a) answer briefly (b) listen to the question
34. 34.🔍 Which is the odd one out? (a) answering only friends (b) repeating the question (c) keeping answers short (d) staying calm
35. 35.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) admitting you don’t know (d) a ten-minute answer
36. 36.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
37. 37.🙋 Good or poor Q&A habit: arguing angrily? (a) a poor Q&A habit (b) a good Q&A habit
38. 38.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
39. 39.Which of these is a good Q&A habit? (a) keeping answers short (b) a ten-minute answer (c) arguing angrily (d) interrupting the asker
40. 40.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) False (b) True

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