Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 215 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.🙋 Good or poor Q&A habit: interrupting the asker? (a) a poor Q&A habit (b) a good Q&A habit
3. 3.🙋 Good or poor Q&A habit: keeping answers short? (a) a good Q&A habit (b) a poor Q&A habit
4. 4.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
5. 5.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply
6. 6.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
7. 7.Which of these is a good Q&A habit? (a) answering only friends (b) repeating the question (c) rolling your eyes (d) interrupting the asker
8. 8.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a poor Q&A habit (b) a good Q&A habit
9. 9.🔍 Which is the odd one out? (a) keeping answers short (b) thanking the asker (c) a ten-minute answer (d) staying calm
10. 10.True or false: “I see it differently, but thank you for sharing.” is a polite reply. (a) True (b) False
11. 11.🔍 Which is the odd one out? (a) answering only friends (b) a ten-minute answer (c) rolling your eyes (d) repeating the question
12. 12.Which of these is a poor Q&A habit? (a) repeating the question (b) staying calm (c) keeping answers short (d) arguing angrily
13. 13.True or false: “Ask someone else.” is a polite reply. (a) True (b) False
14. 14.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
15. 15.🙋 What does “Q&A” stand for? (a) queue and arrive (b) questions and answers (c) quick and amazing (d) quiz and award
16. 16.🙋 While someone asks a question, you should… (a) listen till they finish (b) look at your notes (c) start packing up (d) interrupt them
17. 17.Which of these is a good Q&A habit? (a) answering only friends (b) interrupting the asker (c) thanking the asker (d) making up an answer
18. 18.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
19. 19.🔍 Which is the odd one out? (a) arguing angrily (b) staying calm (c) thanking the asker (d) repeating the question
20. 20.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
21. 21.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
22. 22.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) an impolite reply (b) a polite reply
24. 24.🙋 When you answer an audience question, which do you do first: listen to the question or answer briefly? (a) listen to the question (b) answer briefly
25. 25.🙋 Many hands go up at once. What is fair? (a) ignore them all (b) answer only friends (c) shout over them (d) take them one by one
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
27. 27.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) answering only friends (d) staying calm
28. 28.True or false: “I see it differently, but thank you for sharing.” is an impolite reply. (a) True (b) False
29. 29.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
30. 30.Which of these is a good Q&A habit? (a) making up an answer (b) staying calm (c) arguing angrily (d) interrupting the asker
31. 31.🙋 Good or poor Q&A habit: admitting you don’t know? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.True or false: “Obviously! Everyone knows that.” is an impolite reply. (a) False (b) True
33. 33.🙋 Good or poor Q&A habit: thanking the asker? (a) a poor Q&A habit (b) a good Q&A habit
34. 34.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) an impolite reply (b) a polite reply
35. 35.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
36. 36.🙋 Is this a polite or an impolite reply to an audience question? “Ask someone else.” (a) an impolite reply (b) a polite reply
37. 37.True or false: “Ask someone else.” is an impolite reply. (a) True (b) False
38. 38.True or false: “I don’t know. Next.” is an impolite reply. (a) False (b) True
39. 39.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) laugh at the asker (c) say you will find out (d) ignore the question
40. 40.🙋 Good or poor Q&A habit: rolling your eyes? (a) a good Q&A habit (b) a poor Q&A habit

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