Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 216 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.Which of these is a poor Q&A habit? (a) admitting you don’t know (b) repeating the question (c) thanking the asker (d) making up an answer
2. 2.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) an impolite reply (b) a polite reply
3. 3.True or false: “Could you please repeat the question?” is an impolite reply. (a) False (b) True
4. 4.🙋 Is this a polite or an impolite reply to an audience question? “Good point. Let me explain that part again.” (a) an impolite reply (b) a polite reply
5. 5.🔍 Which is the odd one out? (a) thanking the asker (b) making up an answer (c) keeping answers short (d) staying calm
6. 6.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
7. 7.Which of these is a good Q&A habit? (a) staying calm (b) a ten-minute answer (c) rolling your eyes (d) answering only friends
8. 8.🙋 Good or poor Q&A habit: looking at everyone? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 You don’t know the answer to a question. What is best? (a) make up an answer (b) say you will find out (c) laugh at the asker (d) ignore the question
10. 10.True or false: “I don’t know. Next.” is a polite reply. (a) False (b) True
11. 11.True or false: “I am not sure, but I will find out and tell you.” is a polite reply. (a) False (b) True
12. 12.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
13. 13.🙋 After answering, what can you politely ask? (a) “Happy now?” (b) “Any more silly ones?” (c) “Does that help?” (d) “Wasn’t it obvious?”
14. 14.Which of these is a poor Q&A habit? (a) a ten-minute answer (b) looking at everyone (c) keeping answers short (d) thanking the asker
15. 15.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) a polite reply (b) an impolite reply
16. 16.🙋 Is this a polite or an impolite reply to an audience question? “I already said that. Weren’t you listening?” (a) a polite reply (b) an impolite reply
17. 17.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
18. 18.🙋 When you answer an audience question, which do you do first: listen to the question or check if it helped? (a) listen to the question (b) check if it helped
19. 19.Which of these is a poor Q&A habit? (a) looking at everyone (b) answering only friends (c) admitting you don’t know (d) thanking the asker
20. 20.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
21. 21.🙋 Is this a polite or an impolite reply to an audience question? “That is a silly question.” (a) an impolite reply (b) a polite reply
22. 22.Which of these is a good Q&A habit? (a) interrupting the asker (b) admitting you don’t know (c) arguing angrily (d) a ten-minute answer
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
24. 24.Which of these is a poor Q&A habit? (a) looking at everyone (b) keeping answers short (c) interrupting the asker (d) thanking the asker
25. 25.True or false: “That is a great question — thank you.” is a polite reply. (a) False (b) True
26. 26.🔍 Which is the odd one out? (a) thanking the asker (b) arguing angrily (c) answering only friends (d) rolling your eyes
27. 27.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
28. 28.True or false: “Ask someone else.” is an impolite reply. (a) False (b) True
29. 29.🙋 You didn’t hear the question clearly. What should you do? (a) guess and answer (b) walk away (c) politely ask again (d) pretend you heard
30. 30.True or false: “That is a great question — thank you.” is an impolite reply. (a) False (b) True
31. 31.🙋 Good or poor Q&A habit: repeating the question? (a) a good Q&A habit (b) a poor Q&A habit
32. 32.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) keeping answers short (d) rolling your eyes
33. 33.🙋 Is this a polite or an impolite reply to an audience question? “That is a great question — thank you.” (a) a polite reply (b) an impolite reply
34. 34.True or false: “That is a silly question.” is a polite reply. (a) False (b) True
35. 35.🔍 Which is the odd one out? (a) keeping answers short (b) repeating the question (c) a ten-minute answer (d) looking at everyone
36. 36.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
37. 37.True or false: “Could you please repeat the question?” is a polite reply. (a) False (b) True
38. 38.🙋 Good or poor Q&A habit: staying calm? (a) a good Q&A habit (b) a poor Q&A habit
39. 39.True or false: “That is a silly question.” is an impolite reply. (a) False (b) True
40. 40.True or false: “I already said that. Weren’t you listening?” is a polite reply. (a) True (b) False

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