Presentation Skills Worksheet: Handling Questions

Public speaking lesson 20: Handling questions politely · Set 217 · 40 questions

Speaker's tip (Listen, thank, answer, check): Steps: 1 listen to the whole question, 2 thank the asker, 3 answer briefly, 4 check if it helped. Polite: “Great question — thank you.”, “I am not sure, but I will find out.”, “Could you please repeat the question?” Impolite: “That is a silly question.”, “I already said that.”, “Ask someone else.” Take questions one by one, fairly.

1. 1.🙋 When you answer an audience question, which do you do first: check if it helped or answer briefly? (a) check if it helped (b) answer briefly
2. 2.🙋 Many hands go up at once. What is fair? (a) answer only friends (b) shout over them (c) ignore them all (d) take them one by one
3. 3.True or false: “That is a great question — thank you.” is a polite reply. (a) True (b) False
4. 4.🙋 After answering, what can you politely ask? (a) “Wasn’t it obvious?” (b) “Happy now?” (c) “Any more silly ones?” (d) “Does that help?”
5. 5.🙋 When you answer an audience question, which do you do first: check if it helped or listen to the question? (a) check if it helped (b) listen to the question
6. 6.🔍 Which is the odd one out? (a) arguing angrily (b) interrupting the asker (c) making up an answer (d) repeating the question
7. 7.🔍 Which is the odd one out? (a) looking at everyone (b) answering only friends (c) admitting you don’t know (d) staying calm
8. 8.🙋 Good or poor Q&A habit: making up an answer? (a) a good Q&A habit (b) a poor Q&A habit
9. 9.🙋 You didn’t hear the question clearly. What should you do? (a) politely ask again (b) walk away (c) pretend you heard (d) guess and answer
10. 10.🙋 When you answer an audience question, which do you do first: thank the asker or listen to the question? (a) thank the asker (b) listen to the question
11. 11.🔍 Which is the odd one out? (a) a ten-minute answer (b) admitting you don’t know (c) answering only friends (d) rolling your eyes
12. 12.True or false: “I am not sure, but I will find out and tell you.” is an impolite reply. (a) True (b) False
13. 13.🙋 Good or poor Q&A habit: a ten-minute answer? (a) a good Q&A habit (b) a poor Q&A habit
14. 14.🙋 Good or poor Q&A habit: keeping answers short? (a) a poor Q&A habit (b) a good Q&A habit
15. 15.🔍 Which is the odd one out? (a) repeating the question (b) keeping answers short (c) looking at everyone (d) interrupting the asker
16. 16.🙋 When you answer an audience question, which do you do first: answer briefly or thank the asker? (a) answer briefly (b) thank the asker
17. 17.🙋 When you answer an audience question, which do you do first: answer briefly or check if it helped? (a) answer briefly (b) check if it helped
18. 18.🙋 You don’t know the answer to a question. What is best? (a) laugh at the asker (b) say you will find out (c) ignore the question (d) make up an answer
19. 19.True or false: “That is a silly question.” is a polite reply. (a) True (b) False
20. 20.Which of these is a poor Q&A habit? (a) keeping answers short (b) repeating the question (c) interrupting the asker (d) staying calm
21. 21.Which of these is a good Q&A habit? (a) repeating the question (b) rolling your eyes (c) answering only friends (d) a ten-minute answer
22. 22.🔍 Which is the odd one out? (a) arguing angrily (b) rolling your eyes (c) interrupting the asker (d) keeping answers short
23. 23.🙋 Is this a polite or an impolite reply to an audience question? “Could you please repeat the question?” (a) a polite reply (b) an impolite reply
24. 24.🙋 What does “Q&A” stand for? (a) quick and amazing (b) questions and answers (c) quiz and award (d) queue and arrive
25. 25.🔍 Which is the odd one out? (a) repeating the question (b) admitting you don’t know (c) thanking the asker (d) arguing angrily
26. 26.🙋 Is this a polite or an impolite reply to an audience question? “I am not sure, but I will find out and tell you.” (a) a polite reply (b) an impolite reply
27. 27.True or false: “I don’t know. Next.” is a polite reply. (a) True (b) False
28. 28.🔍 Which is the odd one out? (a) interrupting the asker (b) a ten-minute answer (c) making up an answer (d) looking at everyone
29. 29.True or false: “That is a silly question.” is an impolite reply. (a) True (b) False
30. 30.🙋 Is this a polite or an impolite reply to an audience question? “I see it differently, but thank you for sharing.” (a) an impolite reply (b) a polite reply
31. 31.🙋 Good or poor Q&A habit: looking at everyone? (a) a poor Q&A habit (b) a good Q&A habit
32. 32.🙋 When you answer an audience question, which do you do first: thank the asker or check if it helped? (a) thank the asker (b) check if it helped
33. 33.True or false: “I already said that. Weren’t you listening?” is an impolite reply. (a) False (b) True
34. 34.🔍 Which is the odd one out? (a) thanking the asker (b) repeating the question (c) making up an answer (d) looking at everyone
35. 35.🙋 Is this a polite or an impolite reply to an audience question? “I don’t know. Next.” (a) a polite reply (b) an impolite reply
36. 36.Which of these is a poor Q&A habit? (a) staying calm (b) thanking the asker (c) making up an answer (d) keeping answers short
37. 37.True or false: “I don’t know. Next.” is an impolite reply. (a) True (b) False
38. 38.🙋 While someone asks a question, you should… (a) interrupt them (b) start packing up (c) look at your notes (d) listen till they finish
39. 39.🙋 Good or poor Q&A habit: rolling your eyes? (a) a poor Q&A habit (b) a good Q&A habit
40. 40.🙋 Is this a polite or an impolite reply to an audience question? “Obviously! Everyone knows that.” (a) a polite reply (b) an impolite reply

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